Case Study – Password Management Solution
Ventura Home Group needed a solution for managing passwords that felt second nature for its staff to use while keeping all its data secure and encouraging staff not to use simple or repetitive passwords that might have been stored in open locations.
- Recommend and implement new password management solution
- Multi-stage implementation
- Assess user activity and feedback to ensure adoption of solution
- Provide training and support for users
Torque IT recommended and implemented a new password management solution which improves user experience and security throughout the business.
The project stepped outside traditional IT approaches by addressing the perception of security among staff.
Staff are now able to store all their sensitive information including passwords and credit card details in a repository protected by multi-factor authentication.
The system implemented is easy to use compared to similar systems with positive feedback being received from all staff members.
The solution has been introduced in stages throughout the entire business, with Torque IT providing ongoing training, guides and presentations for all staff.
As a result, the business has experienced cultural change among staff members and reinforced a positive attitude towards data security best practices.
"Torque IT were integral in VHG’s password security project, from technical assessment through to business delivery. Torque IT were significant contributors to the observable cultural change and successful adoption of password security."
– Craig Purser, CIO Ventura Home Group
08 9329 3333
Unit 1, 20 Twickenham Road
Burswood WA 6100
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Opinions expressed in this post are that of the author and do not necessarily represent that of Torque IT. Although the author and Torque IT have made every effort to ensure that the information in this post was correct at the time of publishing, the author and Torque IT do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.
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