Managed IT Support

Managed IT Support

Proactive and effective IT Support for Perth is key to ensuring optimal business productivity.
Torque IT employs a tried and tested system maintenance schedule to pro-actively service the systems that provide services to you. This initiative continues to reduce problems that affect the business and maintains optimal system performance.

The major areas of IT support include:

  1. • Backup monitoring and maintenance
  2. • Server system health monitoring
  3. • Antivirus system monitoring
  4. • IT Asset Management
  5. • Software update management

IT support is conducted via phone, email, remote access or in-person and all support inquiries are logged and categorised in Torque IT’s ServiceDesk system. This can provide you with online access to IT Support job logging, reporting and job histories. Torque IT also uses the data recorded in the ServiceDesk system to reduce problems by identifying problem trends and resolving the problem

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Consultation

Would you like to speak to one of our IT professionals? Just submit your contact details and we’ll be in touch shortly. You can also email us if you prefer that type of communication.