IT Support

Pro-active and effective IT Support for Perth is key to ensuring optimal business productivity.

Torque IT employs a tried and tested system maintenance schedule to pro-actively service the systems that provide services to you.  This initiative continues to reduce problems that affect the business and maintains optimal system performance.

The major areas of IT support include:

IT support is conducted via phone, email, remote access or in-person and all support inquiries are logged and categorised in Torque IT’s ServiceDesk system.  This can provide you with online access to IT Support job logging, reporting and job histories.  Torque IT also uses the data recorded in the ServiceDesk system to reduce problems by identifying problem trends and resolving the problem.

Support Portal

“The team at Torque IT have been providing quality support and innovative solutions to Ventura for many years. They have been an integral part in supporting our growth over that time. I consider them a trusted Technology Partner. Torque IT take the time to understand our business and play a key role in planning our technology roadmap. I highly recommend their services.”

Craig Purser Ventura Home Group - Chief Information Officer